Effective Date: May 4, 2026
Last Updated: May 4, 2026

PRIMEBLEND INGREDIENTS LLC ("PrimeBlend", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, with whom we share it, how we safeguard it, and the rights you have as a data subject.
This Policy applies to visitors of our website at www.pbingredients.com and any associated pages (the "Site"), and to all communications with us through any channel — email, telephone, SMS, messaging apps, social media, contact forms, live chat, and in-person meetings.

1. Who We Are — Data Controller

Legal entity: PRIMEBLEND INGREDIENTS LLC
Jurisdiction: State of Florida, USA (Single-Member LLC)
Business / mailing address: Urban Coast Workspace, 4240 S. Ridgewood Ave., Suite 3, Port Orange, FL 32127, USA
Registered agent: 1705 Destino Ct, Port Orange, FL 32128, USA
General & privacy email: office@pbingredients.com
Phone: +1 (855) 564-0777
Website: https://www.pbingredients.com
For purposes of the EU General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018 / UK GDPR, PrimeBlend acts as the data controller. EU/EEA and UK residents may contact us using the details above. We have not appointed an EU representative because our processing of EU residents' personal data is occasional and does not involve large-scale monitoring or special categories within the meaning of Article 27(2) GDPR.

2. Who This Site Is For

PrimeBlend operates a wholesale B2B business: we supply food ingredients to commercial buyers — manufacturers of food, beverage, nutraceutical, and cosmetic products. The Site is intended for adult business representatives (18+, or the age of majority in your jurisdiction, whichever is higher). The Site is not directed at children, and we do not knowingly collect personal data from individuals under 16 (or under 13 within the meaning of COPPA in the United States). If you believe a child has provided us with personal data, please contact us — we will delete it without delay.

3. Information We Collect

3.1. Information You Provide Directly
Identification data: first name, last name, job title.
Corporate data: company name, address, country, industry, purchase volume.
Contact data: email, phone, messaging-app handles (WhatsApp, Telegram, Viber, Signal, Messenger), social media handles (LinkedIn, Facebook, Instagram, X/Twitter, YouTube).
Communication content: the text of your inquiry, type of product requested, volumes, timelines, technical specifications, attached files.
Commercial / contractual data: registered company address, EIN/VAT/tax ID, bank details, KYC information (only for confirmed partners during contracting; not collected via the public Site).
Marketing data: newsletter subscriptions, marketing preferences, interest history.

3.2. Information Collected Automatically
Technical data: IP address, approximate city-level geolocation, device type, operating system, browser, language, screen resolution.
Behavioral data: pages visited, time on page, navigation paths, traffic source (referrer), search queries, clicks.
Tracking technologies: cookies, browser localStorage, tracking pixels, web beacons, analytics scripts.
Access logs: web server logs including request timestamps, HTTP response codes, payload sizes.

3.3. Information from Third Parties
We may receive information from partners, marketplaces, trade-show organizers, analytics providers, and social media platforms, as well as from publicly available sources (corporate registries, LinkedIn, company websites). We use such data exclusively for counterparty due diligence, B2B partner outreach, and marketing activities permitted by applicable law.

4. CCPA Categories of Personal Information

For California Consumer Privacy Act (CCPA/CPRA) purposes, in the past 12 months we may have collected the following categories of personal information (per Cal. Civ. Code § 1798.140(v)):

Identifiers (name, email, phone, IP address, account handles).
Personal information per Cal. Civ. Code § 1798.80(e) (name, address, contact details).
Commercial information (history of inquiries and correspondence).
Internet or other electronic network activity (Site interaction data).
Geolocation (approximate, city-level).
Professional or employment-related information (job title, industry, employer).
Inferences drawn from the above for marketing purposes.

We do NOT collect sensitive personal information ("sensitive PI") within the meaning of CPRA — i.e., Social Security number, precise geolocation, biometrics, racial or ethnic origin, political opinions, health information, etc.

5. Purposes of Processing and Legal Bases

We use your data exclusively for the following purposes:
Responding to inquiries: processing your requests for samples, quotes, technical specifications, and entering into and performing supply agreements. Legal basis: performance of a contract (GDPR Art. 6(1)(b)) or pre-contractual measures.
Marketing: sending commercial and marketing communications only with your consent. Legal basis: consent (GDPR Art. 6(1)(a)) or legitimate interest for B2B communications with existing corporate contacts ("soft opt-in" where permitted).
Site operation: keeping the Site operational, secure, and free of fraud; analytics and service improvement. Legal basis: legitimate interest (GDPR Art. 6(1)(f)).
Legal compliance: compliance with FDA, FSMA, FSVP, U.S. tax law, OFAC sanctions, and other applicable regulations. Legal basis: legal obligation (GDPR Art. 6(1)(c)).
Defense of rights: documenting communications and transactions for potential dispute resolution. Legal basis: legitimate interest.

6. Communication Channels and Consent to Data Processing

We aim to be reachable wherever it is convenient for our customers. You may contact us through any of the channels listed below. By contacting us through any of these channels, you voluntarily and knowingly provide your personal data to us and consent to its processing for the purposes set out in Section 5 of this Policy, as well as to a response from us via the same or any other channel you have provided.

6.1. Available Channels
Email: general inquiries and commercial requests: office@pbingredients.com. Used throughout the customer relationship lifecycle.
Phone calls (voice): the phone number is published on the Contact page. Calls may be recorded for quality-assurance and dispute-resolution purposes — you will be notified at the start of the call.
SMS / text messages: text messages are sent and received on the same number. By opting in to SMS order-status notifications or marketing messages, you agree to your carrier's Message & Data Rates. To stop receiving SMS, reply "STOP"; for help, reply "HELP".
Site contact forms: by submitting a Site form, you provide the data fields listed in the form and agree that we may contact you through the method provided in order to respond.
Live chat: if a chat widget is installed on the Site, your messages are stored in our systems and may be processed by the chat-service provider.
Messaging apps: WhatsApp, Telegram, Viber, Signal, Facebook Messenger. Messages sent to us via these services are processed as ordinary corporate correspondence. Message content and metadata are also independently processed by these service providers in accordance with their own privacy policies.
Social media: PrimeBlend's official accounts on LinkedIn, Facebook, Instagram, X (Twitter), YouTube, TikTok. Direct messages, comments, mentions, and reactions are treated as inbound communications and may be retained. By interacting with our pages, you also accept the privacy practices of the relevant platform.
In-person meetings and trade shows: meetings at industry trade shows (SupplySide West, IFT FIRST, IBIE, and others), visits to manufacturing sites, and in-office negotiations. We may retain business cards, meeting notes, and contact details obtained in this context.
Postal mail: if you provide a postal address or send mail to our registered address, we retain such correspondence in accordance with our internal records management policy.

6.2. Scope of Consent
By contacting us through any of the channels above, you confirm that:

you act on behalf of a legal entity or in the course of your professional activity (B2B context);
you are of legal age and authorized to provide the data of the company on whose behalf you are acting;
you provide only data that you are legally entitled to share (including the consent of any third individuals whose data you transmit);
you consent to the processing of your data for the purposes set out in Section 5;
you consent to receiving a response via the same or any other channel you have specified;
you understand that some channels (messaging apps, social platforms) are operated by third parties acting as independent data controllers.

6.3. Marketing Communications and Withdrawal of Consent
Consent for primary business communications (responses to inquiries, contractual interaction) is implied by the act of contacting us. Consent for marketing emails, newsletters, and promotional offers is requested separately via an explicit opt-in (form checkbox, email confirmation, etc.).
At any time you may:

unsubscribe from email marketing — using the "unsubscribe" link in any marketing email or by emailing office@pbingredients.com with the subject "UNSUBSCRIBE";
stop SMS messages — by replying "STOP" to the sender number;
withdraw consent for any processing — by emailing office@pbingredients.com.

Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal, and does not relieve us of processing required by law or for the defense of legal claims.

7. Cookies and Similar Technologies

The Site uses cookies and similar technologies to enable functionality, perform analytics, and improve user experience. We distinguish the following categories:
Strictly necessary: absolutely necessary for the Site to function (session, CSRF protection, language preference). No consent required.
Functional: remember your preferences and improve usability (e.g., selected language). Consent requested where required by law.
Analytics: collect anonymized visit statistics (e.g., Google Analytics 4). Consent requested where required (EU, UK).
Marketing: used for remarketing and advertising-effectiveness measurement (e.g., LinkedIn Insight Tag, Meta Pixel, Google Ads). Explicit consent required.
If a cookie banner is in place, you can change your settings via the consent panel at any time. You can also delete cookies through your browser settings or use private browsing mode. Disabling cookies may limit Site functionality.
The Site honors the Global Privacy Control (GPC) signal and the Do Not Track (DNT) header to the extent required by applicable law (California CCPA/CPRA): when we receive a GPC signal we treat it as an opt-out of sale and/or sharing of personal information.

8. With Whom We Share Data

We share data only with the following categories of recipients:
IT service providers: hosting providers, email services, analytics, CRM, chat widgets, marketing automation tools. All processors operate under a Data Processing Agreement (DPA) and meet security and confidentiality requirements.
Professional advisors: accountants, auditors, lawyers, tax advisors, insurance brokers. Disclosure is limited to the data necessary for the services provided.
Logistics counterparties: logistics partners, customs brokers, warehouse operators — for performance of supply contracts. Only the data needed for logistics (address, contact name) is shared.
Financial institutions: payment processors and banks — for settlements under contracts.
Government authorities: FDA, USDA, U.S. Customs and Border Protection, tax authorities, courts, and law enforcement — upon a valid request or under a legal obligation. OFAC sanctions screening.
Successors-in-interest: in the event of a merger, acquisition, asset sale, or restructuring, we may transfer data to a successor as part of the transferred business.
We do NOT sell your personal data for monetary or other valuable consideration within the meaning of CCPA/CPRA. We do not share your data with third parties for cross-context behavioral advertising without your consent.

9. International Data Transfers

PrimeBlend is located in the United States. If you are based in the EU, EEA, United Kingdom, Switzerland, Canada, Brazil, or any other jurisdiction with a specific data-protection regime, contacting us means your data is transferred to the United States. We ensure an adequate level of protection for transferred data through:

EU Standard Contractual Clauses (SCCs 2021/914);
equivalent provisions for the UK (UK IDTA or UK Addendum to the SCCs);
participation in the EU-U.S. Data Privacy Framework / UK Extension / Swiss-U.S. DPF (once we obtain the corresponding certification);
additional technical and organizational safeguards calibrated to risk (Transfer Impact Assessment).

Copies of the SCCs and information about safeguards are available upon a reasonable written request to office@pbingredients.com.

10. Data Retention

We retain your data only as long as necessary for the purposes set out in this Policy or for the periods required by law:
Inquiries and correspondence: correspondence period + 3 years after the last contact.
Contract data: term of the contract + 7 years after termination (per U.S. tax and commercial law).
FSVP / FDA records: at least 2 years after delivery as required by FDA / FSMA, to support recalls and food-safety investigations.
Marketing subscriptions: until withdrawal of consent for marketing communications.
Cookies: per the periods set out in our cookie policy (typically 13 months).
After the retention period, data is deleted, anonymized, or returned to the data subject as appropriate.

11. Data Security

We implement technical and organizational security measures appropriate to the nature of the data and the risks involved:

encryption of data in transit (TLS 1.2+) and at rest in cloud services;
access control on a least-privilege basis;
two-factor authentication for administrative accounts;
regular backups and security event monitoring;
non-disclosure agreements and personnel training on data protection;
incident response procedures with notification of subjects and regulators within statutory timelines (including 72 hours under GDPR Article 33).

Despite these measures, no system is perfectly secure. In the event of an incident, we will notify affected subjects in the manner required by applicable law.

12. Your Rights

Regardless of your jurisdiction, you have the following core rights:

12.1. General rights
Right of access: confirm whether we process your data and obtain a copy.
Right to rectification: request correction of inaccurate or incomplete data.
Right to erasure: request deletion where the conditions are met ("right to be forgotten").
Right to restrict processing: request restriction of processing in certain cases.
Right to data portability: receive your data in a structured, machine-readable format.
Right to object: object to processing based on legitimate interest or direct marketing.
Right to withdraw consent: withdraw consent at any time without affecting the lawfulness of prior processing.
Right to complain: lodge a complaint with the supervisory authority in your country of residence.

12.2. Additional rights for California residents (CCPA / CPRA)

right to know what categories of data we collect, the sources, purposes, and recipients;
right to delete, with statutory exceptions;
right to correct inaccurate personal information;
right to opt out of the sale or sharing of personal information (we do not sell);
right to limit the use and disclosure of sensitive personal information (we do not collect such information);
right to non-discrimination for exercising CCPA rights;
right to designate an authorized agent to submit a request on your behalf.

​

12.3. Other U.S. state rights
Residents of Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), Texas (TDPSA), Oregon (OCPA), Montana, Iowa, Delaware, New Hampshire, New Jersey, Minnesota, Maryland, Rhode Island, and other states with active consumer-data laws have rights similar to those of California residents. The applicable set of rights is determined by the law of the state of your permanent residence at the time of the request.

12.4. Rights in other jurisdictions
EU/EEA (GDPR), UK (UK GDPR): the rights listed in 12.1 plus the right to lodge a complaint with the national supervisory authority (for the EU, list at https://edpb.europa.eu/about-edpb/board/members_en).
Canada (PIPEDA): rights of access, correction, deletion, and consent withdrawal. Complaints — Office of the Privacy Commissioner of Canada.
Brazil (LGPD): rights similar to GDPR, including anonymization, portability, and information on public-sector and private-sector recipients. Complaints — ANPD (Autoridade Nacional de Proteção de Dados).
Switzerland (FADP): rights similar to GDPR. Complaints — Federal Data Protection and Information Commissioner (FDPIC).

12.5. How to exercise your rights
To exercise any of the rights above, send a request to office@pbingredients.com with the subject "Privacy Request" and include:

your name and contact details;
your country/state of residence;
the specific right you wish to exercise;
a description of the data or action requested.

We may request additional information to verify your identity to avoid disclosing data to an unauthorized person. We will respond within the timeframes required by applicable law (typically 30–45 days). The service is free of charge except for manifestly unfounded or excessive requests.

13. Children's Privacy

The Site is not directed at individuals under 16 (16 within the meaning of GDPR; 13 under U.S. COPPA). We do not knowingly collect personal data from minors. If you are a parent or guardian and believe a child has provided us with data without your consent, contact office@pbingredients.com — we will delete it promptly.

14. California "Shine the Light"

California residents may, once per calendar year, request disclosure of the list of third parties to whom we have disclosed their personal data for those parties' own direct-marketing purposes (Cal. Civ. Code § 1798.83). Requests — to office@pbingredients.com with the subject "Shine the Light Request".

15. Automated Decision-Making and Profiling

We do not make decisions producing legal or similarly significant effects on data subjects based solely on automated processing or profiling within the meaning of Article 22 GDPR.

16. Changes to This Policy

We may update this Policy from time to time to reflect changes in law, technology, or our processes. The current version is always available on this page with the last-updated date. We will notify registered contacts of material changes by email or via a Site banner at least 30 days before the changes take effect. Your continued use of the Site after the effective date constitutes acceptance of the updated version.

17. Contact Us

For any privacy questions, to exercise your rights, or to file a complaint:
Company: PRIMEBLEND INGREDIENTS LLC
Address: Urban Coast Workspace, 4240 S. Ridgewood Ave., Suite 3, Port Orange, FL 32127, USA
Email: office@pbingredients.com
Phone: +1 (855) 564-0777
Website: https://www.pbingredients.com
Subject line: "Privacy Request" / "Privacy Question"
If you are not satisfied with our response, you have the right to contact the data protection supervisory authority in your country of residence.